The 2-inch comfort layer is made of cooling gel-infused foam while the 6-inch bottom layer is made of durable support foam. Juno’s soft-knit cover uses both polyester and viscose in its iconic design.

The 120-night sleep trial is the satisfaction guarantee that comes with every Juno mattress. We’ll give you 120 nights to sleep on your new Juno so that you can make sure that it’s the perfect fit for you.

If after 30 days your mattress just isn’t working for you, you can reach out to us and request a return. We’ll arrange to have the mattress picked up from your home and sent either to a community organization in your area or a local recycling facility. Then, we’ll give you a full refund once we’ve confirmed the mattress has been removed. Please be aware that refunds may take a few days to show up on your credit card.

Shipping is free to 99% of Canadian addresses. There may be a shipping cost for some remote locations. If you’re unsure about whether your location is subject to a remote shipping fee, feel free to either contact our customer care team or complete the first few stages of the checkout process.

Juno works with the following bases:

• The Juno foundation
• Platform beds
• Adjustable bed frames
• Slatted bed frames
• Box springs
• Other box foundations

If you are using a slatted foundation with a queen- or king-size Juno, it will need to have a centre support beam of at least 2 inches. Do not use a foundation made of wired metal, which could damage your Juno.

If you do not want to use a foundation, the mattress can be placed directly on the floor provided that the floor is not prone to moisture buildup, such as a concrete floor in a basement.

Yes. Interest-free financing is an option at checkout.

Please note: There is a processing fee of up to $100 should you choose to finance through PayBright.

Juno is a medium-firm mattress. This level of firmness will help support your body while still giving you a touch of cushioned comfort for pressure-point relief. This makes Juno a fantastic mattress for all sleeping styles.

All Juno mattresses are shipped in 44” x 15” x 15” boxes.

Out of the box, Juno’s dimensions and weights are as follows:

Twin: 74.5” x 38” x 8”; 30 lbs
Twin XL: 79.5” x 38” x 8”; 30 lbs
Double/Full: 74.5” x 52.5” x 8”; 43 lbs
Queen: 79.5” x 60” x 8”; 49 lbs
King: 79.5” x 75.5” x 8”; 64 lbs
California King: 83.5” x 71.5” x 8”; 64 lbs

All of Juno’s foams are made to the highest of standards and are CertiPUR-US® certified. They do not have an impact on air quality, nor do they contain any harmful chemicals. Any faint smells or odours you may notice should dissipate within the first few days with proper ventilation.

Though most people will love their mattress from the first night, it is common for some sleepers to take a few weeks to get used to the feel of a new mattress. This is normal. Stick with it!

We recommend you rotate your mattress every 3 months. Do not flip the mattress.

Though the Juno mattress should be rotated every 3 months to ensure even wear, you should not flip the mattress. Juno’s layers are set in a deliberate order to create the desired firmness, support, and motion-isolating qualities advertised on this website.

Yes! We do not use latex in any of our products.

Juno’s knit cover can be spot-cleaned whenever needed. You can unzip and remove the mattress cover for easier access.

Yes, Juno is approved for use with non-medical adjustable bed frames, such as Podium.

Juno mattresses are made to order and production time is, depending on mattress size, up to 7 business days (excluding weekends and holidays) from order confirmation or the completion of any secondary verifications or holds.

Juno mattresses are made to order and production time is, depending on mattress size, up to 7 business days (excluding weekends and holidays) from order confirmation or the completion of any secondary verifications or holds. If you need a more precise estimate for your region, please contact our customer care team.

Due to the transit process, it’s not unusual for mattress boxes to arrive showing signs of wear and tear. This does not necessarily mean that your actual mattress has been damaged. In the event that the Juno mattress itself is damaged upon arrival, please contact our customer care team immediately.

Many of our customers are able to take advantage of the delivery-while-away option, a choice where the mattress is left by the front door. Unfortunately, not all buyers are able to have their package delivered to them this way. If you’re not sure whether your address is eligible for this option, please contact our customer care team or complete the first few stages of the checkout process.

On delivery day, the driver will leave your package(s) at your door if they feel it’s safe to do so. In the event that delivery is not possible, the driver will attempt redelivery or will leave your package(s) at your local pick up center for you to collect at your convenience.

Please remember to follow all instructions on any shipping note or delivery notice left on your door or in your mailbox. Drivers will not be able to carry your new Juno products up flights of stairs or to your bedroom, nor will they be able to unbox your package(s) for you.

Mattresses

Yes. Returns are free within the first 120 nights after the mattress is delivered. Because there is often an adjustment period with any new mattress, returns are only eligible starting from 30 days after delivery. Please see our Return Policy for complete terms.

All Other Products

These items are subject to product-specific return fees as outlined in our General Return Policy. Unopened accessories can be returned within the timeframe listed in this policy. Once their packaging has been opened, returns are not available for mattress protectors, foundations, or adjustable beds.

Simply log into your account or email our support team with your order number in the subject line. All eligible returns must be requested within the timelines listed in our General Return Policy.

Refunds are generally processed within 1 to 2 business days. It may take several business days after your refund is processed for it to appear in your banking records or credit card statements. Please note that we are only able to refund to the original source of payment.

We don’t ever sell or stock returned mattresses. Instead, we do our best to donate used mattresses to those in need. If we are unable to donate your returned mattress, we will have one of our recycling partners come and pick it up. (Yes, every part of the Juno is recyclable!)